The purpose of this Statement of Work (SOW) is to solicit proposals to establish a contract through fair and competitive negotiations for Basic Maintenance of Existing Network Infrastructure. The goods and services requested in these documents are part of the E-Rate filings beginning with Funding Year 2024 for the Indianapolis Marion County Public Library (IMCPL). Further information can be found at the USAC Website. The vendor must provide their E-Rate Service Provider Identification Number (SPIN) number on proposal in order to be eligible for consideration. The vendor must agree to comply with rules and regulations of USAC. Vendors must be familiar with billing methods and timelines associated with USAC. Bids and awards related to this SOW are subject to receiving approval for funding through the ERate process. In the event projects are not funded, the Indianapolis Marion County Public Library reserves the right to modify the scope of the project or cancel the project. Any questions concerning this Statement of Work (SOW) requirements must be directed to: Peter Pauly, Manager of Systems and Network Infrastructure E-mail: ppauly@indypl.org. All questions concerning this request must be submitted prior to 8am Eastern, September 19, 2023. Once all questions have been received, we will post all questions and their answers to City's websites. PRICING Proposal MUST separate E-Rate eligible and E-Rate ineligible products/services by line item. The vendor is responsible to clearly indicate all ineligible costs by line item for all services and equipment associated with this SOW. The Library would prefer a one-year contract with three voluntary one year extensions, but other terms will be considered if they are favorable to the Library. Service end dates should coincide with the end of a funding year (June 30). The Library reserves the right to select a single or multiple vendors for these services to maximize the cost effectiveness for the Library. REFERENCES The vendor must include a list of at least three (3) clients for whom the vendor has provided products and/or services that are the same or similar to those products and/or services requested in this SOW. Information provided should include the name, address, and telephone number of the client facility and the name, title, and phone/fax numbers of a person who may be contacted for further information. In addition, a brief description of services rendered for the reference should be included. EVALUATION CRITERIA While cost will be the most heavily weighted factor, the evaluation will also focus on the substance of the details provided in response to the requirements herein including but not limited to technical details, contract terms, experience, references, and adherence to the response format provided